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A Better Way for Reaching Requirements Closure
Stop Requirements Gridlock
November 2010
How is requirements closure going for your new products? Reaching consensus among all parties and levels of product requirements can be a challenging and lengthy process, often leaving your project either delayed in getting started or impacted by rework. The traditional path of using a serial waterfall approach for the developing the full suite of requirements is lined with obstacles, some visible and some not so visible . There is a better way!
Requirements Gridlock
A "Wait" Problem
  • Waiting for completion of another abstraction level
  • Waiting for a decision
  • Waiting for someone else
  • Waiting for a validation
  • Waiting for the customer
  • Waiting to sync with another requirements level
  • Rework due to not waiting for closure
A "Focus" Solution
  • Stop waiting - enable focus on closure of all levels of requirements
  • Definitive singular ownership of the entire process
  • Prepared for decisions
  • Synchronized suite of requirements
  • Structured, informed and agile decisions
  • The Requirements Workshop

The Problem
When you consider requirements closure what comes to mind and how is it going? Those that are further downstream in the serial requirements flow generally have the most problems with the process, simply because they are forced to drive issues back up the chain for resolution. This brings me to the two primary issues with the requirements processes of today: synchronization and gridlock.

1) Requirements Synchronization
ALL the various levels of requirements are synchronized in a waterfall fashion, forcing those at the bottom of the chain with a daunting task of fitting in to the big picture. The business focus is generally on only the top level.

2) Requirements Gridlock
Requirements gridlock is a largely invisible issue that quietly saps productivity. In many cases those responsible for a specific level of requirements are quietly in a holding pattern for one of two primary reasons:
  • They are waiting for a higher (or lower) level of requirements to be completed enough so they can complete theirs.
  • They are waiting for a decision to be made.
There is a lot of waiting going on, quietly drawing off valuable engineering resources and stealing early revenue opportunity.
The root issue is a lack of focus on the full suite of requirements and the dependencies between them. Without this proper focus, your teams are silently wasting time waiting and reworking, while early revenue opportunity fades. In most organizations the process of reaching agreed closure may drag on for months, sometimes even through the first tapeout. Solving the requirements dilemma will require a singular point of focus.

The Solution - A Requirements Workshop
The ideal remedy for this lack of focus is a concisely facilitated workshop tasked with achieving broad spectrum requirements closure for a specific project. With this objective in mind, we offer a Requirements Closure Workshop as a part of our product lineup. This service brings an essential collaborative component to your team, allowing them to quickly reach consensus on a finalized set of project requirements, ending the gridlock and synchronization issues.

If you have a specific project where timely and high quality requirements closure is essential, our Requirements Closure Workshop will be a valuable solution. The workshop provides a focused environment where participants will be guided through a pre-determined set of activities, leading to an agreed set of new product requirements. It's all about facilitating a focus on the end objective - full spectrum requirements consensus and clarity.Enable Graphics to View
The types of project requirements range from the high-level system/customer level through the specific engineering details, each with different demands of the team. The path to closure of each requirements type dictates vastly different approaches, activities and content to finalize requirements. However, there is always one common and essential ingredient for timely success - synchronization, a focal point and collaboration in reaching agreement. Our workshop facilitates the process that guides your team to consensus in a timely and orderly fashion. The diagram above is a view of the process we utilize for this results oriented workshop.

Enable Images to ViewThe roadmap to requirements closure will not be successful with a cookie cutter approach; hence preparation for each projects unique needs are essential. Groundwork for a successful workshop is an area where we place a great deal of emphasis. This forethought includes objectives, people, pre-work, scope definition, sponsorship, ground rules by which the workshop will operate and how decisions will be made.

It sounds like a lot of work, right? Wrong! There is not really that much extra activity for the team members beyond what normally needs to be completed. It essentially comes down to one of two choices. The first is to continue with confusion, gridlock, rework and missed commitments thus wasting an undetermined amount of time and money. The second choice is focusing early in the project to drive an agreed set of requirements via our focused workshop approach. The first choice allows disorder to quietly prevail while the second choice enables an orderly and predictable new product flow.

Contact me via email or phone 480-442-6730 to discuss your specific new product requirements needs.

Stop the Silent Waiting - Bring Focus to Requirements Closure
Sincerely,
Jeff Jorvig
IC NPD Execution Coach

"Providing solutions to the systemic barriers that impact new product revenue objectives, putting an end to terminal sameness."