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What could Possibly go Wrong?
Freedom from Project Surprises Newsletter - Issue #54 October 2009
In This Issue
News
Uncovering Risk
Project Premortem
How can I Help?
Feedback
Quick Links

I came across an article this week that presented a concept that got me thinking about the risk mitigation process - the project premortem. What could possibly go wrong? Answering this requires an understanding of the possible "what-if" situations while in the planning phase of a new project. It's about risk management and the ability to uncover a comprehensive set of possible negative scenarios and prioritizing them, dismissing some and mitigating others. Assessing technical risk is common; assessing project execution risk is far less likely to be addressed.

Jeff Jorvig, IC NPD Coach
News of Interest to New Product Development Teams
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Leadership Quote of the month:
"The final test of a leader is that he leaves behind him in other men the conviction and will to carry on."
  
-- Walter J. Lippmann
Uncovering Project Execution Risk Areas
Risk free - never. Risk conscious - absolutely essential. The ability to determine, assess and mitigate risk is a requirement of projects that must display a higher level of predictability. The challenge is in revealing the risk areas that need further attention, the unknown hazards that transition to reality and disrupt the project flow like hitting a block wall.

Technical and business risks are typically addressed to a reasonable degree; project execution risks by and large lack the attention they need. A good definition of execution risk would be areas related to the people aspects of a project such as information needs, expectations of each other, deliverable requirements and so on. I would also include the thoroughness of the plan and resource availability in the category of execution risk, since these are also people related.

Enable Images to View GraphicSo how does one go about finding the execution risks? Since they are predominantly people related a good place to start would be to ask the team members. Some of the execution risk will be related to a specific project while the majority will likely be systemic risks that span multiple projects. People related risks tend to hide well; therefore good detective and people skills will be required to uncover them. A formalized discovery activity will provide a thorough assessment of the risk areas, particularly those related to project execution.

Where are all the project risks? The team has valuable input on this; it is in the projects best interest to make sure their concerns are aired. Hold a project Premortem to provide a venue that grants the team a voice. Sift through the information that is gathered to find the golden nuggets of information that will make it well worth the time spent. Discover the unknown execution risks that quietly disrupt project flow and remove a large source of project unpredictability.
Using the Project Premortem to Identify Risk Areas
Last week I came across an article titled Performing a Project Premortem written by Gary Klein of Applied Research Associates. The commentary presented the concept of a project Premortem to aid in identifying the potential project roadblocks, before they have a chance of derailing the project. Enable Images to View GraphicIt is essentially risk assessment, although with a procedural twist that holds merit. The premortem is a forum for airing the project execution concerns of the team. Having always been a fan of going in the trenches to ask the team what's not working, this aligned well with my strategy of discovering the unknown.

An unknown risk to a project will lead to an element of unpredictability, if it becomes a reality. There would not be any forethought of the possibility; therefore there would obviously not be a mitigation plan in place. The team runs into a brick wall and then regroups to find a way to navigate around the wall. A well conceived plan is suddenly thrown off track because a risk was not identified during the planning stages.

Now back to the project premortem. The idea is to establish an environment that allows the team ferret out all the possible risk areas. The premortem concept enables the successful identification of risk via the following principals:
  • Establish a mechanism for soliciting inputs from a broad cross section of the team.
  • Seek out the worker bees in addition to those in the management hierarchy.
  • Create a non-threatening environment that is comfortable for the team's voice to be heard.
  • Listen with an open mind, saving judgment for later.
Consider hosting a premortem activity while in the planning phase of projects to provide a regular opportunity to seek out risks and get them on the table. Through a routine emphasis on this risk assessment process the team becomes confident there will be a place for concerns to be aired and addressed, thus enabling them the opportunity to optimize their project contribution. For your next project utilize a premortem to find the answer to "What could possibly go wrong?" and realize a new level of predictability in project flow.
How I can Help
"Providing solutions to the systemic project challenges that quietly steal early revenue opportunity"
  • If you need solid answers to "What could go wrong?" for a future project, allow me the opportunity provide you the answers and work through solutions with you.
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  • Discovery & Solution - Do you need to find and remove the the barriers to a predictable and streamlined new product flow? Maybe you need to understand the history of past failed project activities. Our Discovery & Solution services provide the results you need.
  • Requirements workshops - I will facilitate the timely closure of a high quality set of requirements for a specific product. If you have a complicated project where requirements closure is critical, this would be an ideal candidate for a workshop. More information can be found here.
  • NPD team one day workshop to improve planning, execution and monitoring skills for design projects.
  • Web based NPD workflow management.
  • Ready made downloads: schedule, checklist, analog design guide.
  • Increase management bandwidth via Virtual Design Manager.
  • Full listing of common services here.
Contact me today via email, 480-895-0478 or 877-895-0478
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