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The Impact of Limited Project Transparency
Freedom from Project Surprises Newsletter - Issue #55 November 2009
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Transparency Issues
Improve Transparency
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Project transparency - What thoughts do you have about this for your organization? Transparency is a mechanism that facilitates information flow both up and down through the project hierarchy - a means to observe status and decisions while also delivering essential information to the members of the team.  Contemplate heightened transparency as an enabler of predicable new product development efforts. If New Product Development (NPD) surprises are common to your business, there are issues with project transparency that must be resolved.

Limited NPD transparency or visibility silently steals productivity.

Jeff Jorvig, IC NPD Coach
News of Interest to New Product Development Teams
  • Where are project barriers and why do they continue to impact projects? Take this 5 minute survey and view the results upon completion.
  • New blog post - "Organizational Silos - The Enemy of Project Execution". Is the current approach to organizational structure the best we can do?
  • Take a look at this thought provoking video about the reality of investing in improvements: How Engineers and Managers Communicate: A Video Parody
  • Is synchronization of register information between firmware, design, verification and documentation a huge headache? I have a solution that will remove the pain - contact me for details.
  • In need of a simple yet effective way to develop, manage and monitor your new product workflow? Check out this web 2.0 based solution to managing your NPD/NPI process here and improve visibility of your development activities.
  • Check out our quick start instant downloads for managing design projects.
Leadership Quote of the month:
"It is a fine thing to have ability, but the ability to discover ability in others is the true test."
  
-- Elbert Hubbard
Limited Transparency Hinders New Product Development
When thinking about transparency for a new product development effort, do you believe it's a problem for your organization? Here's a simple test, pick some in the trenches team members at random and ask them something you believe they should know about a project. Questions like tapeout, characterization or qualification planned dates are simple yet revealing. Enable Images to View GraphicFor a bit more of a challenge you might try a question about inclusion of a specific feature that has recently been in a state of flux and is now resolved. Does the team accurately know the decision of that feature? Odds are high that you will be surprised at what team members should know, but don't. These are a few examples of easier project transparency issues.

How visible is a project when in the early stages of assessment, the period from product concept through a decision to launch or drop a product development effort? Having broad based input on risks, scope and effort is critical for a fully informed decision. This is certainly not the time for a project to be out of view. How many times has a sanctioned product been killed, significantly delayed or has failed to realize financial objectives? An unacceptable success rate is a solid indicator of deficient transparency during the vital new product assessment phases. For failed projects, something largely unknown (invisible) did not have the opportunity to surface during the new product consideration phases.

How often does a completed activity need to be reworked? Yes, you guessed it - rework is another example of inadequate transparency. In this case an individual did not have access to the current information they needed to successfully complete and/or properly deliver their contribution. A high rate of revisiting completed activities should be another flag that there is work to be done for improving transparency of project activities.

Why would an improvement in transparency ever be bad? Maybe when attempting to keep a thorny issue under wraps, typically hiding it from someone who will have an opinion we don't want to deal with. So, how has that worked out in the past? Limiting transparency to avoid conflict rarely leads to a project success story. Full disclosure real time keeps us all honest and ensures that a new product does not end up a victim of unrealistic expectations. If you find that there is an item that you prefer to de-emphasize, that is a flag that it's time examine your motives.

The benefit of expanded transparency is hard to argue. Be open, be honest and be prepared for ideas, concepts and opinions that make you squirm. Hanging out in the comfort zone is not a place where product excellence is nurtured.
Concepts for Improving New Product Transparency
Transparency - Ensuring everyone has the information that allows them to maximize their contribution and enable informed decisions for the ultimate success of a project. Unpredictability will always be the result of a constriction in information, where transparency has not been a priority. Below are some thoughts on mechanisms that will pump of project transparency.

Visible Milestones
You don't want your team fishing around for key milestones. Take the key dates such as tapeout, 1st Si, characterization and product ramp and post them - BIG. You can see them from across the room size. As a project approaches a key milestone, post it on doors as they enter the area. This stuff is not a secret and there is no excuse for everyone on the team not knowing what the next key project event is.

Workflow Management
There must be an easily accessible mechanism where the team can go to find out where things are at, specifics on deliverables and the best practices for the project. This is not a set of documentation gathering dust on the shelves, or a rarely accessed read only file wasting space on a hard drive. It is an interactive guide for the team's activities where the user is adding value to the content in addition to seeking best practices guidance and deliverable expectations. PIEmatrix is at the top of the list for this application followed by Design Guides.

Bi-Directional Project Meetings
Make sure there is more to routine project meetings than updating status and directing activities. Don't forget to listen - where are the areas of concern from the team and what can you collectively do about them. This is promoting upward transparency from the team to leadership and will only provide continuing results where the team realizes actual benefit. Encourage open communication and problem solving and reap upward transparency rewards on a long-term basis.

Enable Images to View GraphicThere are many other possibilities for improving transparency. Bear in mind that the objective is that no one is ever surprised, from the lower levels all the way to the top. Ponder what can be done to enable this goal. Best of luck and may transparency prosper and deliver the new product development predictability that your business requires.
How I can Help
"Providing solutions to the systemic project challenges that quietly steal early revenue opportunity"
  • Development Process & "Same" Practices Management - If you are looking for a solution to project surprises, this is it. Anywhere from design guide documents to a full web 2.0 interface can be implemented to manage the who, what, where, when and how of a project. The absolute clarity this provides will snuff out project surprises by providing a heightened NPD Project Transparency.
  • Discovery & Solution - Do you need to find and remove the the barriers to a predictable and streamlined new product flow? Maybe you need to understand the history of past failed project activities. Our Discovery & Solution services provide the results you need.
  • Requirements workshops - I will facilitate the timely closure of a high quality set of requirements for a specific product. If you have a complicated project where requirements closure is critical, this would be an ideal candidate for a workshop. More information can be found here.
  • NPD team one day workshop to improve planning, execution and monitoring skills for design projects.
  • Web based NPD workflow management.
  • Ready made downloads: schedule, checklist, analog design guide.
  • Increase management bandwidth via Virtual Design Manager.
  • Full listing of common services here.
Contact me today via email, 480-895-0478 or 877-895-0478
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