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Removing the Barriers to NPD Performance Excellence
Eliminating "Terminal Sameness" through Knowledge
August 2010
What must New Product Development (NPD) project execution look like in 12-18 months? How do you plan on achieving that vision? Certainly one of the most important pieces of information in reaching these longer term objectives is to understand what project barriers are preventing that vision from being realized today.  Do you agree that you must know all the obstacles that are limiting your NPD team? I am sure you do! At this point I suspect you are considering one of four views on project barriers in your area:
  1. You already know what all the barriers are.
  2. You believe you know what the barriers are.
  3. You believe you may not know what all the barriers are.
  4. You do not know what all the barriers are.
If you believe that one or two is representative of your view, there is something I must ask. Is it possible that the incestuous nature of a localized assessment may be clouded with too much same thinking, possibly smothering some aspects of uncovering all barriers? If you are dealing with an element of unpredictability for an extended period of time, there is no doubt that barriers exist that you are unaware of.

An answer similar to number three or four displays a realistic view of the complex projects in our business. This outlook represents the leadership qualities that will put an end to "terminal Sameness" and propel an organization towards meeting that 12-18 month project execution vision.

Driving a new level of NPD project performance will require action in two areas. The first is to understand what all the barriers are, as in Discovery. The second is taking the steps to remove the obstructions, as in Solution. If your organization has been unable to attain the NPD project execution performance that your business demands, our unbiased Discovery and Solution services will provide the roadmap to meeting your 12-18 month vision.
Enabling NPD Excellence
The Problems
  • Unpredictability
  • Status-quo execution results
  • Product revenue failures
  • Project surprises
  • First pass success
  • Poor team engagement
  • Missed commitments
The Solution
  • Candid appraisals
  • Individual "Success Factors"
  • Facts, not blame - objectivity
  • Identify barriers
  • Remove barriers
  • Discovery and Solution
Learn More:
Discovery and Solution Presentation
Discovery and Solution case study
Our Discovery Survey Product

Discovery
If I were to go into any product design organization and ask what their execution challenges are, they would likely have several items to share. Enable Images for Proper ViewingThis does not necessarily indicate that they are executing poorly, only that there is known room for improvement. Our industry demands continuous improvement, with constant pressure to beat the competition. Everyone must always have a few items in their hip pocket that they are actively working to improve.

A larger concern should exist about items that are not visible issues, that are not in anyone's hip pocket, and they are steeling away precious development time without any fanfare. Finding these hidden sources of execution roadblocks is accomplished  through our formalized Discovery Process.
When we embark on a discovery process with our clients we keep the focus broad, cover multiple areas and multiple engineering disciplines. When uncovering development execution challenges we include the full NPD domain. Enable Images for Proper ViewingThis process will probe around in test, product engineering, design, marketing, applications and more. Many "unknown" issues have their roots in the exchange of information between NPD team members, the individual level barriers. We are likely to find multiple cases where individuals are not receiving the information that would improve their contribution and efficiency back to the project.

Solution
Having completed a thorough discovery, we have a list of execution barriers that are either real, perceived or somewhere in the middle. The next step is action to remove these barriers by putting a strategic plan in place to eliminate them. We work with your team to develop this plan and carry it through to closure, removing the barriers to an ideal and smooth project flow. This is a plan that will have team buy-in, provide clear value and address the "Terminal Sameness" that has been ailing project execution.

Unbiased Perspective
By engaging our Discovery and Solution services the NPD team deals with an unbiased outside party, one that has no preconceived notion of the issues or solutions. This aspect is the make or break difference between a mediocre outcome and one that fosters true renewal. It is essential that this process creates an open forum for discussion of issues that generate frustration among team members. Success of genuine root cause discovery rests solely on the ability to foster a non-threatening environment to uncover and resolve issues that keep teams from operating at optimal performance. We have the skills and the objectivity that will propel this process through to real, quantifiable improvements in NPD execution for your business. Your 12-18 month project execution vision will become a reality.Enable Images for Proper Viewing

Ready for a Change?
Discovery and Solution is not project management. This is NPD process re-engineering, a strategic approach to removing the systemic execution barriers that continually disrupt your teams ability to meet commitments. If you have been dealing with project unpredictability and commitment issues for some time, this is an indication of underlying issues that must be uncovered and resolved. It's time to try something different and our formal Discovery and Solution services are the difference that will brings results, Lean NPD results.

Contact me via email or phone 480-895-0478 to discuss your specific requirements.

The major source of unpredictability: What you don't know


Sincerely,
Jeff Jorvig
IC NPD Coach
www.jorvigconsulting.com

"Providing solutions to the systemic barriers that impact new product revenue objectives, putting an end to terminal sameness."